| (1) |
All People are motivated. |
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We cannot motivate them. |
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We can only guide them by their motivations. |
| (2) |
People do things for their own reasons; not for yours or mine. |
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Show people what they want and they will move heaven and earth to get it |
| (3) |
People change because of pain. |
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When the pain of staying the same becomes greater than the pain of changing, people will change. |
| (4) |
The key to all effective communication is identification. |
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When something becomes personal, it becomes interesting. |
| (5) |
The best way to get people to pay attention to you is to pay attention to them. |
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Little things mean a lot. |
| (6) |
Pride is a powerful motivator. |
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Everybody is proud of something. |
| (7) |
You cannot change people; only their behaviors. |
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Attack the behavior; not the person. |
| (8) |
The worker's perception becomes the supervisor's reality. |
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What they see is what you get. |
| (9) |
You consistently get the behaviors you consistently expect and reinforce. |
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Reinforcement can be positive or negative. |
| (10) |
We all judge ourselves by our motives; but we judge others by their actions. |
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Any of us can do anything we can convince ourselves we are justified in doing. |