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Generates enthusiasm.
Helps people discover better ways. |
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Sets a good example.
Leads people to peak performance. |
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Helps people believe in themselves.
Lifts people when they feel down, but without assuming
responsibility for their problems. |
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Tries to catch people doing something right.
Gives compliments in public; criticizes only in private. |
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Works constructively to settle disputes.
Serves as an advocate to both management and workers. |
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Listens responsively.
Keeps constant dialog going. |
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Shows people their potential, without highlighting their failures.
Rewards people for their progress. |
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Makes clear what is expected.
Inspects results.
Let's people know exactly where they stand. |
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